Our Services

Program Management

At Tri-State Claims Administrators (TSCA), we provide comprehensive program management services designed specifically for insurance program administrators, carriers, and MGAs operating in the property insurance space. Our experienced team oversees every facet of your program—from end-to-end claims handling, reserving, and financial reporting, to detailed coverage analysis and loss trend reviews that help you refine underwriting strategies and strengthen portfolio performance.

TSCA serves as a dedicated liaison between program administrators, carriers, brokers, and their policyholders ensuring seamless communication and consistency across all interactions. With a focus on transparency and efficiency, TSCA delivers detailed loss runs, tailored bordereaux reporting, ongoing risk reviews that provide actionable insight into exposures with program-level results.

Powered by an advanced claims management platform we offer real-time claim tracking, custom reporting, and smart automative tools that reduce administrative burden, enhance compliance, and improve the overall claims experience.

As your programs evolve, so do we—tailoring our resources and refining our services to meet your operational demands and support long-term program success.

Field Services

Tri-State Claims Administrators (TSCA) delivers professional, boots-on-the-ground adjusting services for property claims across residential, commercial, and specialty risks. Our licensed adjusters are strategically deployed to inspect and evaluate damaged properties, ensuring every loss is documented with precision and resolved efficiently. We provide comprehensive assessments that include detailed scoping, photo documentation, and accurate estimating—tailored to the unique needs of each claim and program.

As a trusted extension of your team, TSCA manages the full adjusting process. We prioritize professionalism and accountability in every interaction—maintaining policyholder confidence while protecting the integrity of the client. TSCA’s field adjusting services are built for reliability, responsiveness, and results.

At Tri-State Claims Administrators, we specialize in managing programs and high-exposure claims.

Our team is equipped with the expertise to handle claims across a variety of industries, providing tailored, precise, and efficient solutions for high-risk scenarios.

Program Areas of Expertise

  • Non Profit Entities

  • Universities & Educational Institutions

  • Coastal Condominium and Homeowners Associations

  • Metropolitan Cooperative Housing

  • Country Club & Golf Course

  • Dwelling Programs

  • Restaurants, Bars, Tavern

  • Resorts, Hotels, Motels

Quality Assurance

At Tri-State Claims Administrators (TSCA), we are committed to maintaining the highest standards of compliance and operational excellence. We ensure that all our processes adhere to the rigorous regulatory requirements set forth by industry authorities, including annual SOC and GAAP Reports.

By integrating industry best practices and optimized workflows, we drive efficiency and ensure consistency across all aspects of claims management. By consistently upholding these standards, we not only meet industry expectations but also foster trust and confidence among our clients, ensuring that every claim is handled with the utmost integrity and precision.